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Booking and Payment Policy:
To book your reservation for a vehicle, tour, rental or other services, a non-refundable deposit of 10% on our tours or 50% on vehicle rentals of the total service/trip cost is required. Final payment is due upon arrival/delivery. For this payment we accept cash, checks or credit cards. Prices on the website reflect the cash discount. Payment by credit card is 2% more than the cash discount price. - Single Rider Fee: Varies depending on tour. Contact our office. - Single Occupancy Fee: Prices listed for our multi-day tours include double occupancy. If your group has an odd number of people in it, a single rider fee may apply or 3 people can stay together in one room.
Tour Group Sizes/Policy:
We provide awesome personalized service. Our typical guide to client ratio is 1 guide per 5 clients. To make the tour more fun, our experienced guides take the time to group together clients with similar ages and skill levels. The minimum group size is 4 riders. If your group ends up being smaller than 4 riders on your tour date, then a group surcharge may be required.
Cancellation/Refund Policy:
There is a 10% or 50% non-refundable down payment upon booking. If for ANY reason* the tour or rental is canceled 1 week prior to booking, your payment will be applied as a credit toward any tour or rental within the same year. Other cancellation terms are as follows: 1. Less than one week from the reservation date, 20% of the total bill is due. 2. Less than two days prior to the reservation date, 50% of the total bill is due. 3. Less than one day prior to the event the FULL (100%) of the bill is due. ALL RESERVATIONS REQUIRE A MAJOR CREDIT CARD AND THIS WILL GIVE FULL PERMISSION TO CALIFORNIA MOTORSPORTS ADVENTOURS TO CHARGE THE CREDIT CARD FOR THE CANCELLATION POLICY. IF CALIFORNIA MOTORSPORTS ADVENTOURS IS UNABLE TO CHARGE THE CREDIT CARD ON FILE OR THE CUSTOMER DISPUTES THE CHARGES, WE HAVE THE RIGHT TO COLLECT FOR THIS DEBT THROUGH A COLLECTION AGENCY OR JUDGEMENT. In our 10 years of business, we have never cancelled a tour; however, due to the nature of the adventure business, we reserve the right to cancel a tour at any time.
Large groups of 20 riders and more can negotiate the cancellation policies on an individual basis. Please confirm your decisions at booking. *Cancellations/refunds are not available for inclement weather, including the 10% down payment. Sunny San Diego is known for its mild weather, but occasionally we get rain or snow (in the mountains). But rain or shine, we ride all of the time--give it a try, the rain is fun to ride in.
Gift Certificates are a great idea, but remember that they are 100% non-refundable! However, if you can't use the gift certificate, you may transfer it to someone else who would enjoy our tours. When redeeming a gift certificate for a single rider, you must call the office so we can book you with a tour that matches your skill level. Otherwise a single rider fee is required. We will try diligently to schedule the right tour for you, but under no circumstances is the gift certificate refundable.
During Your Trip:
We want you to ride only when our guides and you feel comfortable. Every rider will be given extensive operation instructions prior to signing an operation agreement. If you have not received the instructions or signed the operation agreement, do not ride the vehicle. Also, please do not ride if you don't understand any of the instructions or if you are unclear about how to operate the vehicle safely! After instructions, you are responsible for your own safety, the safety of those around you and the safety of the vehicle(s).
Personal Health:
Please consult with your physician before going on any of our tours. Make sure that your physician has cleared you for this level of activity.
Damage Waiver:
Sometimes when riding you get over amped, out-of-control or sometimes things just happen. Our equipment is top-of-the-line, so these waivers are cheap compared to what it may cost if you happen to damage our ATVs or Motorcycles. - Half-Day /Full-Day Trip: $35.00 - Each additional day: $10.00 These low cost waivers cover you for up to $1,000.00 in damages. Get it or you may regret it.
Riding gear is required for everyone. We suggest you rent a complete set of ATV / motorcycle gear from us that includes See the gear option for prices and more details. You may bring your own gear, but you will need a minimum of helmet, goggles, gloves, long-sleeved shirt, long pants and closed-toed shoes.
Privacy Policy:
Rest assured, we keep your payment information private. Two ways we accomplish this is by not accepting online payments and by not storing your credit card information. We accept Visa, MasterCard or AMEX credit cards. If you have any questions about our Terms of Service, please call our San Diego office at 619-350-7776 for clarification.
